SAHAYAK

सहायकRFP 3.2TRL 7

Multilingual Citizen Service & Grievance Intelligence

AI citizen helpdesk (Hindi/English/dialects), Voice Bot (ASR→LLM→TTS), WhatsApp assistant, Grievance Intelligence with auto-classify, urgency scoring, cluster detection.

Hero Demo Flow

Speak a complaint in Hindi → transcribe → classify → urgency score → cluster → route in 15s

LLMASRTTS

Nagrik Helpdesk

नागरिक सेवा सहायक · Hindi & English

District / जिला

Channel

SAHAYAK Web · CM Helpline 181

नमस्कार! मैं SAHAYAK हूँ। अपना प्रश्न पूछें — योजना, प्रमाणपत्र, सेवा केंद्र, शिकायत कुछ भी।

Sample Questions

Last AI Response

Awaiting input…

SAHAYAK uses the SAHAYAK.HELPDESK_HI prompt template. If the AI cannot answer, it will redirect you to 181 CM Helpline.

Prototype — MP-contextualised demonstrator · Synthetic data only · AI routed through API MasterAnchor depts: CM Helpline 181 · e-District · Samagra